COVID-19 Update

As of midday today our stores within Auckland are operating under Alert Level 3 requirements and all our other stores under Alert Level 2. The safety and wellbeing of you and our team is important to us, and we will be reinstating social distancing and health and safety protocols across all stores. What this means to you:

Delivery of orders

  • Some of our store delivery times may change based on our members’ needs. Please visit our Gilmours location page for the most up to date information
  • Our delivery drivers will be actively distancing themselves at least 2 meters away from you when delivering your order
  • For in-person deliveries - we won't be asking for signatures, instead we will be taking a photo as proof the order was delivered or asking for a name and that will be noted on the manifest
  • We’re also doing “zero contact” deliveries so we can leave your order at your premises without you needing to physically meet our delivery driver
  • A mandatory health check is also in place for our drivers at the start of each shift

Cash ‘n Carry

  • Some of our store hours may change in line with the demand from our members.  These can also be found on our Gilmours location page above
  • Our team will be actively distancing ourselves at least 2 metres in our stores for your and our team’s protection
  • You will see various measures in store including our team wearing masks, protective screens at checkout and floor signage communicating the recommended 2 metre physical distancing length
  • We may need to limit the number of members entering our store temporarily if our stores get too busy that it becomes a safety and wellbeing concern for our team or our Gilmours members

We would like to remind you to please shop as you normally would and visit our Cash ‘n Carry stores to top up on your essentials. Whilst in-store you may see some limits on products, this is to ensure that there is enough for everyone.